Apprenticeships In this section What is an apprenticeship? Why is an apprenticeship the right choice for you? Apprenticeship programmes Higher Apprenticeship Programmes Vacancies Why choose a Higher Apprenticeship? Getting you ready for an apprenticeship Customer Services Apprenticeships Customer services roles can be both satisfying and rewarding. You could be the friendly face of a business or major organisation ensuring customers are dealt with in a positive, reliable and pleasant way. Level 2 Intermediate Apprenticeship Customer Service Practitioner Part Time The main purpose of the Customer Service Practitioner is to deliver a high quality service to customers of the organisation. This may include dealing with orders, payments, fixing problems, aftercare or offering advice, guidance or support. Level 3 Advanced Apprenticeship Customer Service Specialist Part Time The main purpose of the Customer Service Specialist is to be a 'professional' for direct customer support within your organisation. Related information Vacancies Find out what apprenticeship vacancies we have available.