Apprentice Business Administrator

To provide administrative support to Term Contract.

Key Accountabilities:​

• Ensure that you have a high level of knowledge of the database system used and kept up to date daily
• Liaise with local authorities daily, always ensuring a high standard of customer service
• Keep an up to date filing system, ensuring all work is archived for future reference
• Undertake as instructed, any correspondence, typing, photocopying, document production and other administrative tasks
• Enter appropriate data onto company spreadsheets in order to monitor works carried out
• Provide detailed information from systems and provide details reports where required
• It is not possible for this document to totally encompass or define all tasks that may be required of the post holder. The outlined duties may therefore vary from time to time without materially changing either the character or level of responsibility.

General Responsibilities:

• The Group is committed to achieving a high standard of Health and Safety in all its activities and the post holder will be expected to contribute to maintaining standards to ensure compliance with all appropriate legislation
• To take a full role in the implementation of personal development through appraisals and to participate in any identified training or development opportunities
• To recognise the importance of Fairness, Inclusion and Respect in the workplace, to treat everyone with dignity and respect

Key Measurements:

• Customer service skills to be demonstrated at all times
• Information prepared in a timely manner
• Participation with the apprenticeship framework; including college attendance, on-site assessments and testing, where required
• Work safely and efficiently
• Weekly and monthly tasks both internal and external
• Quality of reporting 

Personal Skills:

• Good IT skills including Microsoft Word, PowerPoint and Excel
• Able to follow instructions 
• Takes pride in work
• Satisfactory numeracy & literacy skills
• Legible handwriting
• Willing & eager to learn
• Effective team player
• Punctual and reliable
• Satisfactory communication skills written, face to face and over the telephone
• Satisfactory time management skills
• Professional behaviour at all times
• Remains focused when faced with competing demands 

• Training

  Level 3 Business Administration Apprenticeship with New College Durham. 

• Skills Required

  Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills

08/07/2024

Level 3 Business Administration Apprenticeship with New College Durham. 

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills County Durham DH6 5PF Esh Holdings Ltd, Esh House, Bowburn North Industrial Estate, Bowburn County Durham Esh Group