Support & contacts

A dedicated team of staff work in our Learning Support department. This includes a Learning support Office where students, parents/carers and other agencies can drop in to ask for help.

All teachers, lecturers and learning support staff are fully qualified and specialists in either their vocational areas or in areas of learning support.  Staff attend external professional development events; as well as structured internal continuous professional development which has included behaviour management, Autism Awareness, Mental Health Awareness and Learning Support Awareness.

The College has specially trained and qualified staff to deliver support in the following areas:

Specific Learning Difficulties – including Dyslexia, Dyspraxia and Autistic spectrum Conditions.  Support is tailored to each student’s needs and where appropriate, but can include:

  • One-to-one tuition with a specialist teacher
  • Enhanced and Specialist in-class support
  • Loan of digital recorder
  • In-college loan of laptop – with specialist software
  • Strategies and overlays to support difficulties with visual processing
  • Assessment for access arrangements for examinations
  • Membership of a social group for young people with Autistic Spectrum Conditions
  • Out of class specialist support.

Hearing and Visual Loss – support for students with a sensory loss can include, but is not exhaustive:

  • Assessment of individual support needs
  • Trained and experienced support staff
  • Specialist equipment available
  • Communication Support Workers/Note Takers
  • Sight guidance.

Medical and Mobility  - the team provided support for a wide range of medical/physical conditions and mobility difficulties.  Support for students with medical and/or mobility needs can include, but is not exhaustive:

  • Assessment of individual support needs
  • Learning Support Assistants
  • Specialist equipment
  • Support to access College facilities
  • Individual plans to meet specific support needs.

Medical Needs Policy

Wherever possible medication should be taken outside of college hours. If this is not possible and you have a medical condition and require medication to be stored at College or require support to administer medication, a Medical Management Plan needs to be developed before this can take place.

The College has a Medical Needs Policy which was developed to ensure that adequate control measures are in place for the staff and students involved in this process.

Please contact the Learner Support Office to discuss support for your medical needs in more detail and obtain a copy of the policy.


Mental Well Being – support from our mental health team can be:

  • Advice and support for students with mental health problems
  • Support with course related issues
  • Help to access community-based support
  • Mindfulness resource packs
  • Assessment of individual support needs
  • Referral to outside agencies.

Literacy and Numeracy – whatever course you are studying, we can support you to develop:

  • Reading strategies
  • Spelling strategies
  • Punctuation and grammar
  • Proofreading strategies
  • Basic maths skills

For further information on the support available please contact:


T:0191 375 4380

Minicom: 0191 383 2371