Providing customer service either over the phone, face-to-face or digitally in a variety of environments.
Digital transformation and the use of data in housing to support decision making.
Collaborative approaches to delivering social investment in the housing sector.
Solving problems, making decisions and applying creative solutions.
To become experienced in the use of I C T systems including mobile working solutions, housing management systems, asset management systems and performance management systems.
You will attend college one day a week during term time.